Terms and Conditions

External Provider Flow Down Requirements:

a. The processes, products, and services to be provided including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions); 

b. The approval of: 

1. Products and services; 

2. Methods, processes, and equipment; 

3. The release of products and services; 

c. Competence, including any required qualification of persons; 

d. The external providers’ interactions with the organization; 

e. Control and monitoring of the external providers’ performance to be applied by the organization; 

f. Verification or validation activities that the organization, or its customer, intends to perform at the external providers’ premises;  

g. Test, inspection, and verification (including production process verification); 

h. The use of statistical techniques for product acceptance and related instructions for acceptance by the organization; 

i. The need to: 

− implement a quality management system; 

− use customer-designated or approved external providers, including process sources (e.g., special processes); 

− notify the organization of nonconforming processes, products, or services and obtain approval for their disposition; 

− prevent the use of suspect unapproved, unapproved and counterfeit parts (see 8.1.4); 

− notify the organization of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organization’s approval; 

− flow down to external providers applicable requirements including customer requirements; 

− provide test specimens for design approval, inspection/verification, investigation, or auditing; 

− retain documented information, including retention periods and disposition requirements; 

j. The right of access by the organization, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain; 

k. Ensuring that persons are aware of: 

− their contribution to product or service conformity; 

− their contribution to product safety; 


− the importance of ethical behavior.